FAQ's
General
How do I get in contact with Highlands Workwear?
Please visit our Contact page to send an online enquiry and find our contact details.
How accurate are the colours represented in the product photos online?
We strive to accurately represent the products featured on our site, but the actual colour and texture cannot always be conveyed properly with digital photography. Lighting and different monitor settings can also have an impact on how the colour appears.
Delivery & Returns
What countries do you deliver to?
We deliver within Austalia.
What is the cost of delivery?
We have a flat rate standard shipping cost of $15.00. Orders of $300 and more qualify for free standard shipping.
Can I return an item purchased with a gift card?
If any product purchased with a Gift Card is returned for an exchange or refund, any money refunded will be credited to the original Gift Card.
Find out more information by visiting our Delivery & Returns page.
Payment
What are the available payment options?
We accept payment via VISA, MasterCard and American Express Credit Cards. We also accept payments made via PayPal.
Is this site secure to receive my personal and credit card information?
Our online store is powered and hosted by Shopify. Therefore this store complies with the highest level of Payment Card Industry (PCI) standards. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
Do sited prices include GST?
Yes - all prices are displayed in Australian Dollars, including GST.